Term & Conditions of Service

Terms and Conditions of Service

LAST UPDATED: July 1, 2020

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THESE TERMS INCLUDE A MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER PROVISION, WHICH AFFECT YOUR RIGHTS ABOUT HOW TO RESOLVE ANY DISPUTE WITH ZELIUZ, INC. BY ACCESSING OR USING OUR WEBSITE, APPLICATIONS OR OTHER PRODUCTS OR SERVICES (TOGETHER, THE 'ZELIUZ SERVICE'), YOU AGREE TO BE BOUND BY ALL TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE ("TERMS"). IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT ACCESS OR USE THE ZELIUZ SERVICE.

YOU ACKNOWLEDGE AND AGREE THAT THERE ARE RISKS ASSOCIATED WITH UTILIZING AN INTERNET-BASED MARKETPLACE AND INTERACTING WITH OTHER USERS IN PERSON AS OUTLINED IN SECTION 17.

These Terms apply to your access to and use of the ZELIUZ Service provided by ZELIUZ, Inc. ("ZELIUZ," "we" and "us"). Additional terms (including, but not limited to, the terms of social media services, third-party payment processors, and third-party fulfillment providers) may apply to particular functionalities and features related to the ZELIUZ Service.

Note: From time to time ZELIUZ introduces new features that may only be available to certain users. Provisions of these Terms of Service relating to such new features, including, at the present, GPSSecure, may not apply to all users.

1. Eligibility

ONLY USERS WHO ARE THIRTEEN (13) YEARS OF AGE OR OLDER MAY REGISTER FOR OR USE THE ZELIUZ SERVICE. The ZELIUZ Service is not targeted towards, nor intended for use by, anyone under the age of thirteen (13). If you are between the ages of thirteen (13) and eighteen (18), you may use the ZELIUZ Service only under the supervision of a parent or legal guardian who agrees to be bound by these Terms and any applicable additional terms. You further represent and warrant that you: (a) have not previously been suspended or removed from using the ZELIUZ Service; (b) are legally permitted to, and do, live in the United States or one of its territories, and (c) may enter into this agreement without violating any other agreement to which you are a party. If you are registering to use the ZELIUZ Service on behalf of a legal entity, you further represent and warrant that (i) such legal entity is duly organized and validly existing under the applicable laws of the jurisdiction of its organization, and (ii) you are duly authorized by such legal entity to act on its behalf.

2. Account Registration and Security Responsibilities

In order to access certain parts of the ZELIUZ Service, you may be required to create an ZELIUZ account (an "Account"). In connection with creating an Account, you must provide certain information ("Registration Data") and answer all questions or fields marked "required." You agree to: (a) provide true, accurate, current and complete Registration Data; (b) maintain and update such Registration Data to keep it true, accurate, current and complete; (c) maintain the security of your Account and the Stripe Account, including by maintaining the security and confidentiality of your login credentials; and (d) consent to allow ZELIUZ to contact you for the purpose of confirming some or all of your Registration Data, to conduct research and to resolve disputes, as ZELIUZ may elect to do from time to time.

3. Purchases From Other Users.

A. Cash and Other Payments Determined by Users. A buyer may, by agreement with the seller, elect to make payment by cash, check or other payment method accepted by the seller. Such payments are made directly between the buyer and the seller when they meet in person to complete their purchase and sale transaction, pursuant to terms they determine. ZELIUZ is not a party to such transactions, and does not facilitate such transactions, refunds or returns in any manner.

B. ZELIUZ Payment Solution. Zelius does not provide any credit card, electronic or any other payment methods ("Payment Method") through the ZELIUZ Service. As with any purchases made using cash, or other payment method are made directly between the buyer and the seller when they complete their purchase and sale transaction, pursuant to the terms they determine. ZELIUZ is not a party to purchase and sale transactions completed, and disclaims any and all responsibility to facilitate such transactions.

4. Terms of Sale for ZELIUZ's Paid Services.

From time to time, ZELIUZ may make certain services available for a fee in connection with the ZELIUZ Service ("Paid Services"). The following terms of sale apply solely to your purchase of Paid Services from ZELIUZ.

C. Subscriptions. CERTAIN OF THE PAID SERVICES PROVIDED BY ZELIUZ MAY BE OFFERED ON A SUBSCRIPTION BASIS WITH AUTO-RENEWING PAYMENTS ("SUBSCRIPTION SERVICES"). THE BILLING PERIOD FOR EACH TYPE OF SUBSCRIPTION SERVICE WILL BE AS SPECIFIED VIA THE ZELIUZ SERVICE AT THE TIME OF REGISTRATION. WHEN YOU REGISTER FOR ANY SUBSCRIPTION SERVICE, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT (I) ZELIUZ (OR ITS DESIGNATED THIRD-PARTY PAYMENT PROCESSOR) IS AUTHORIZED TO CHARGE YOU ON A RECURRING BASIS FOR THE SUBSCRIPTION SERVICE (IN ADDITION TO ANY APPLICABLE TAXES AND OTHER CHARGES) AT THE THEN-CURRENT RATES FOR AS LONG AS THE SUBSCRIPTION SERVICE CONTINUES, AND (II) THE SUBSCRIPTION SERVICE WILL CONTINUE UNTIL YOU CANCEL IT OR WE SUSPEND OR STOP PROVIDING ACCESS TO THE ZELIUZ SERVICE IN ACCORDANCE WITH THESE TERMS.

D. Cancellation Policy For Subscription Services. TO CANCEL ANY SUBSCRIPTION SERVICE, YOU MUST CONTACT US THROUGH OUR HELP CENTER VIA OUR MOBILE APP OR WEBSITE (WWW.ZELIUZ.COM) AND FOLLOW THE INSTRUCTIONS IN THE EMAIL WE SEND YOU IN RESPONSE TO YOUR CANCELLATION REQUEST. YOU MUST CANCEL A SUBSCRIPTION SERVICE BEFORE THE START OF THE NEXT BILLING PERIOD IN ORDER TO AVOID CHARGES FOR THE NEXT BILLING PERIOD'S FEES. FOLLOWING ANY CANCELLATION, YOU WILL CONTINUE TO HAVE ACCESS TO THE SUBSCRIPTION SERVICES (SUBJECT TO THESE TERMS) THROUGH THE END OF YOUR CURRENT BILLING PERIOD.

E. Price Changes. ZELIUZ RESERVES THE RIGHT TO MODIFY THE FEES FOR ANY PAID SERVICES, INCLUDING ANY SUBSCRIPTION SERVICES, FROM TIME TO TIME IN ITS SOLE DISCRETION. FOR SUBSCRIPTION SERVICES, PRICE CHANGES WILL APPLY TO THE NEXT BILLING PERIOD.

F. Taxes. You are responsible for any sales, duty or other governmental taxes or fees due with respect to your purchase of Paid Services. We will collect applicable sales tax if we determine that we have a duty to collect sales tax, and will provide notice of such taxes at the time you place your order.

G. No Refunds. Except as provided in Section 5(H), or as otherwise expressly agreed upon by ZELIUZ, all sales of Paid Services (including any Subscription Services) are final and there are no refunds. THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED SUBSCRIPTION SERVICES PERIODS.

H. Errors. In the event of an error in connection with the pricing or charging of Paid Services, we reserve the right to correct such error and revise your order accordingly (including charging the correct price) or to cancel the purchase and refund any amount charged. Your sole remedy in the event of a billing error is to obtain a refund for the excess amount charged. To be eligible for such refund, you must provide notice of any such error within 120 days of the date of the billing statement in which such error first appeared.

5. Discontinuance of the ZELIUZ Service

ZELIUZ may, in its sole discretion and without liability to you, modify, discontinue, terminate, suspend or shut-down (temporarily or permanently) all or any portion of the ZELIUZ Service at any time, without prior notice. Upon any such action by ZELIUZ, you must immediately stop using the ZELIUZ Service. You may also cancel your Account at any time, as described in Section 15 below. In addition, the GPSSecure feature and similar programs involving Badges may be discontinued at any time without notice.

6. Acceptable Use

When accessing or using the ZELIUZ Service, you agree that you will not violate any law, contract, intellectual property or other third-party right or commit a tort. Without limiting the generality of the foregoing, you agree that you will not do, and will not permit any third party to do, any of the following:

Engage in any unauthorized use of the ZELIUZ Service (including, without limitation, political campaigning, advertising, or marketing);
Transmit or otherwise make available any content that: (1) you do not have the right to provide or transmit using the ZELIUZ Service, (2) may expose ZELIUZ or its affiliates, licensors, or users to any harm or liability, or (3) is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, unlawful, untrue, or otherwise objectionable;
Upload to, transmit, distribute, store, create, or otherwise sell or offer for sale anything that violates our Prohibited Items.
Transmit or otherwise make available any content that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
Originate, send, deliver, relay or otherwise transmit unsolicited commercial email or other messages through the ZELIUZ Service;
Copy any portion of the ZELIUZ Service or any underlying content or source code;
Reverse engineer, disassemble or decompile any portion of the ZELIUZ Service or otherwise attempt to discover or re-create the source code to any software;
Distribute the software or source code behind the ZELIUZ Service to any third party;
Make any modification, adaptation, improvement, enhancement, translation or derivative work of or to any portion of the ZELIUZ Service;
Remove, alter, or obscure any copyright or other proprietary notices of ZELIUZ or its affiliates or licensors in any portion of the ZELIUZ Service;
Obscure or disable any advertisements that appear on or through the ZELIUZ Service;
Use any type of automated means, including without limitation any harvesting bot, robot, spider, script, crawler, scraper or other automated means or interface not provided by ZELIUZ, to utilize the ZELIUZ Service or to collect or extract data;
Access without authorization any networks, systems, or databases used in providing the ZELIUZ Service or any accounts associated with ZELIUZ Service, or to access or use any information therein for any purpose;
Attempt to probe, test, hack, or otherwise circumvent any security measures;
Violate any requirements, policies, procedures or regulations of any network connected to the ZELIUZ Service;
Use the ZELIUZ Service in any manner that could damage, disable, overburden, or otherwise impair the ZELIUZ Service (or the networks connected to the ZELIUZ Service);
Interfere with or disrupt the use and enjoyment by others of the ZELIUZ Service, including without limitation attempting, in any manner, to obtain the password, account, or other security information of any other user;
Falsely state, impersonate, or otherwise misrepresent your identity;
Provide false information during Account creation or when using the GPSSecure Badge or the ZELIUZ Payment Solution, or otherwise provide false, inaccurate or misleading information;
Create more than one Account or create an Account on behalf of anyone other than yourself without permission;
Use or attempt to use another user's Account without authorization;
Attempt to pay for an item using the ZELIUZ Payment Solution with an Electronic Payment Method that you either do not own or are not validly authorized to use;
Use the ZELIUZ Service in any manner to stalk, harass, invade the privacy of, or otherwise cause harm to, any person;
Use the ZELIUZ Service in any manner that exposes ZELIUZ to any harm or liability of any nature;
Use the ZELIUZ Service to infringe or violate the intellectual property rights or any other rights of anyone else (including ZELIUZ);
Develop any third-party applications that interact with the ZELIUZ Service without ZELIUZ's prior written consent;
Use the ZELIUZ Service to engage in any illegal or unauthorized purpose or to engage in, encourage, or promote activities that are unlawful, misleading, malicious or discriminatory, including, but not limited to violations of these Terms, illegal gambling, fraud, money-laundering, or terrorist activities;
Transfer any rights granted to you under these Terms; or
Encourage or induce any third party to engage in any of the activities prohibited under this section.

If you violate any of the foregoing, ZELIUZ reserves the right to suspend or terminate your right to access and use the ZELIUZ Service immediately without notice, and you will have infringed ZELIUZ's intellectual property and other rights, which may subject you to prosecution and damages. ZELIUZ also reserves the right to take any remedies it deems appropriate under the circumstances if you have purchased or sold items that are in violation of this Section 7. ZELIUZ reserves the right at all times to monitor, review, retain and disclose any information regarding your use of the ZELIUZ Service as necessary to satisfy any applicable law, regulation, legal process or governmental request. You also acknowledge and agree that ZELIUZ is not responsible or liable for the conduct of, or your interactions with, any users of the ZELIUZ Service (whether online or offline). Your interactions with other users are solely between you and such users and we are not responsible or liable for any loss, damage, injury or harm which results from these interactions. In addition, enforcement of these Terms is solely in our discretion, and the absence of enforcement in some instances does not constitute a waiver of our right to enforce these Terms in other instances. These Terms do not create any private right of action on the part of any third party or any reasonable expectation or promise that the ZELIUZ Service will not contain any content that is prohibited by these Terms.

7. User Content

In the course of using the ZELIUZ Service, you may transmit or otherwise make available certain content, including information about yourself, content, messages, materials, data, information, text, photos, graphics, code or other items or materials ("User Content") through interactive areas or services, such as posting items for sale, making an offer, private messaging, or other areas or services. User Content may be publicly viewable in some instances. ZELIUZ reserves the right, but does not have the obligation, to remove, screen or edit any User Content posted, transmitted, or stored on the ZELIUZ Service at any time and for any reason without notice. You will not (and will not allow or authorize any third-party to) post, upload to, transmit, distribute, store, create, solicit, disclose, or otherwise, publish through the ZELIUZ Service any of the following:

User Content that is, in ZELIUZ's judgment, disrespectful or may expose ZELIUZ, Users or others to harm or liability;
User Content that may infringe the patent, trademark, trade secret, copyright, intellectual, privacy or proprietary right of any party;
Private information of any third parties, including addresses, phone numbers and payment card information;
Viruses, corrupted data or other harmful, disruptive, or destructive files; or
User Content that inhibits any other person from using or enjoying the ZELIUZ Service.

You are solely responsible for creating backup copies of and replacing your User Content at your sole cost and expense. You acknowledge and agree that ZELIUZ is not responsible for any errors or omissions that you make in connection with the ZELIUZ Service. By submitting or posting User Content, you hereby grant to ZELIUZ a non-exclusive, transferable, royalty-free, perpetual, irrevocable, sublicensable right to use, reproduce, modify, adapt, publish, translate, sell, create derivative works from, distribute, perform, and display the User Content, and your name, company name, location and any other information you submit with the User Content, in connection with the ZELIUZ Service. The use of your or any other User's name, likeness, or identity in connection with the ZELIUZ Service does not imply any endorsement thereof unless explicitly stated otherwise. We also have the right to disclose your identity to any third party who is claiming that any content posted by you constitutes a violation of their intellectual property rights, or of their right to privacy.

8. Moderation

You agree that ZELIUZ may moderate access to and use of the ZELIUZ Service in our sole discretion through any means (including, for example, blocking, filtering, deletion, delay, omission, verification, and/or termination of your access. Furthermore, we have the right to remove any posting you make on the ZELIUZ Service if, in our opinion, your post does not comply with the content standards set out in Sections 7 and 8 above, and any other ZELIUZ Service rules, including without limitation the Prohibited Items. You agree not to bypass or attempt to bypass such moderation. You further agree that ZELIUZ is not liable for moderating, not moderating or making any representations regarding moderating.

9. Third Party Services and Content

In using the ZELIUZ Service, you may view content, utilize services, or otherwise interact with content and services provided by third parties, including, but not limited to, the ZELIUZ Payment Solution provided by a third-party payment processor, the ZELIUZ fulfillment solution through third-party logistics providers, links and/or connections to websites, applications or services of such parties ("Third-Party Content"). ZELIUZ does not control, endorse or adopt any Third-Party Content and you acknowledge and agree that ZELIUZ will have no responsibility for any Third Party Content, including without limitation, material that may be misleading, incomplete, erroneous, offensive, indecent or otherwise objectionable. In addition, your business or other dealings or correspondence with such third parties are solely between you and the third parties. ZELIUZ is not responsible or liable for any damage or loss of any sort caused, or alleged to be caused, by or in connection with any such dealings, including the delivery, quality, safety, legality or any other aspect of any good or services that you may purchase or sell to or from a third party.

10. Feedback

Any comments or materials sent to us, including, but not limited to, ideas, questions, comments, suggestions, feedback or the like regarding the ZELIUZ Service or any other products or services of ZELIUZ (collectively, "Feedback"), is non-confidential and will become our sole property. We will have no obligation to you of any kind, monetary or non-monetary, with respect to such Feedback and will be free to reproduce, use, disclose, exhibit, display, transform, create derivative works from and distribute the Feedback to others without limitation or obligation. You waive any rights you may have to the Feedback (including any copyrights or moral rights). Further, you agree not to submit any feedback that is defamatory, illegal, offensive or otherwise violates any right of any third party, or breaches any agreement between you and any third party.

11. Copyright Policy

A. Repeat Infringer Policy. In accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable law, ZELIUZ has adopted a policy of terminating, in appropriate circumstances and at ZELIUZ's discretion, users who are deemed to be repeat infringers. We also may, at ZELIUZ's discretion, limit access to the ZELIUZ Service and terminate access of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

B. Copyright Complaints. If you believe that anything on the ZELIUZ Service infringes upon any copyright that you own or control, you may file a notification with ZELIUZ's Designated Agent as set forth below:

Designated Agent:
ZELIUZ Copyright Agent
Address of Designated Agent:
12300 South Shore Blvd 
Wellington, FL 33414
Email Address of Designated Agent:
legal@ZELIUZ.com

Please see 17 U.S.C. 512(c)(3) for the requirements of a proper notification. If you knowingly misrepresent in your notification that the material or activity is infringing, you may be liable for any damages, including costs and attorneys' fees, incurred by ZELIUZ or the alleged infringer as the result of ZELIUZ's reliance upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.

12. Intellectual Property Rights

Unless otherwise indicated, the ZELIUZ Service and all content, materials, information, functionality and other materials displayed, performed, contained or available on or through the ZELIUZ Service, including, without limitation, the ZELIUZ logo, and all designs, text, graphics, pictures, information, data, sound files, images, illustrations, software, other files, and the selection and arrangement thereof (collectively, the "Materials") are the proprietary property of ZELIUZ or its affiliates or licensors, and are protected by U.S. and international copyright laws and other intellectual property rights laws.

Except as otherwise provided, subject to your compliance with all of the terms and conditions of these Terms, and in consideration of your promises reflected herein (and with respect to any services requiring payment of fees, your payment of such fees), we grant to you a revocable, personal, non-exclusive, non-assignable and non-transferable license for personal, non-commercial purposes, except where explicitly provided otherwise, to (i) access and use the ZELIUZ Service, (ii) cause the Materials to be displayed from a computer and/or mobile device and (iii) use the Materials, solely as permitted under these Terms (the "License"). ZELIUZ and its affiliates and licensors reserve all rights not expressly granted to you in these Terms. You agree that these Terms do not grant you any rights in or licenses to the ZELIUZ Service or the Materials, except for this express, limited License. You will not otherwise copy, transmit, distribute, sell, resell, license, de-compile, reverse engineer, disassemble, modify, publish, participate in the transfer or sale of, create derivative works from, perform, display, incorporate into another website, or in any other way exploit any of the Materials or any other part of the ZELIUZ Service or any derivative works thereof, in whole or in part for commercial or non-commercial purposes. Without limiting the foregoing, you agree not to frame or display the ZELIUZ Service or Materials (or any portion thereof) as part of any other website or any other work of authorship without our prior written permission. The License granted under this Section will automatically terminate if we suspend or terminate your access to the ZELIUZ Service.

13. Trademarks

ZELIUZ, ZELIUZ.com, ZELIUZnow.com and other ZELIUZ graphics, logos, page headers, buttons, icons, scripts, and service names are trademarks, registered trademarks, or trade dress of ZELIUZ or its affiliates in the U.S. and/or other countries, and may not be copied, imitated, or used, in whole or in part, without ZELIUZ's prior written consent. You will not use any trademark, product or service name of ZELIUZ without our prior written permission, including without limitation any metatags or other "hidden text" utilizing any trademark, product of service name of ZELIUZ. All other registered trademarks and service marks are used for reference purposes only, and remain the property of their respective owners. Reference to any products, services, processes or other information, by name, trademark, manufacturer, supplier or otherwise does not constitute or imply an endorsement, sponsorship or recommendation by ZELIUZ.

14. Suspension; Termination.

ZELIUZ may revoke or terminate your License to access or use the ZELIUZ Service for any reason without notice at ZELIUZ's sole discretion. Without limiting the generality of the foregoing, we may revoke or terminate the License if you: (i) breach any obligation in these Terms or in any other agreement between you and us, (ii) violate any policy or guideline applicable to the ZELIUZ Service or Materials, or any other ZELIUZ product or service, or (iii) use the ZELIUZ Service or the Materials other than as specifically authorized in these Terms, without our prior written permission. You will stop accessing or using the ZELIUZ Service immediately if ZELIUZ suspends or terminates your License to access or use the ZELIUZ Service. ZELIUZ reserves the right, but does not undertake any duty, to take appropriate legal action including the pursuit of civil, criminal, or injunctive redress against you for continuing to use the ZELIUZ Service during suspension or after termination. ZELIUZ may recover its reasonable attorneys' fees and court costs from you for such action. These Terms will remain enforceable against you while your License to access or use the ZELIUZ Service is suspended and after it is terminated.

You may also terminate your License to access or use the ZELIUZ Service by closing your Account at any time. For more details on how to close your Account, please refer to our FAQs.

15. Disclaimer of Warranties

A. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, AND EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY US, THE ZELIUZ SERVICE, THE MATERIALS, THE PAID SERVICES, AND ANY ITEMS SOLD BY USERS THROUGH THE ZELIUZ SERVICE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, WE EXPRESSLY DISCLAIM, AND YOU WAIVE, ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AS TO THE ZELIUZ SERVICE, INCLUDING THE INFORMATION, CONTENT AND MATERIALS CONTAINED THEREIN, AND ANY ITEMS SOLD THROUGH THE ZELIUZ SERVICE.

B. WITHOUT LIMITING THE FOREGOING, TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, NEITHER ZELIUZ NOR ANY OF ITS AFFILIATES OR LICENSORS, NOR THE RESPECTIVE OFFICERS, DIRECTORS, LICENSORS, EMPLOYEES OR REPRESENTATIVES OF SUCH PARTIES (COLLECTIVELY, THE "ZELIUZ PROVIDERS") REPRESENT OR WARRANT (I) THAT THE ZELIUZ SERVICE, MATERIALS OR ITEMS SOLD THROUGH THE ZELIUZ SERVICE WILL MEET YOUR REQUIREMENTS OR BE ACCURATE, COMPLETE, APPROPRIATE, RELIABLE OR ERROR FREE; (II) THAT THE ZELIUZ SERVICE, MATERIALS OR ITEMS SOLD THROUGH THE ZELIUZ SERVICE WILL ALWAYS BE AVAILABLE OR WILL BE UNINTERRUPTED, ACCESSIBLE, TIMELY, RESPONSIVE OR SECURE; (III) THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THE ZELIUZ SERVICE, MATERIALS OR ITEMS SOLD THROUGH THE ZELIUZ SERVICE WILL BE FREE FROM VIRUSES, "WORMS," "TROJAN HORSES" OR OTHER HARMFUL PROPERTIES; (IV) THE ACCURACY, RELIABILITY, TIMELINESS OR COMPLETENESS OF ANY MATERIALS AVAILABLE ON OR THROUGH THE ZELIUZ SERVICE; (V) ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE; (VI) THAT THE ZELIUZ SERVICE, MATERIALS OR ITEMS SOLD THROUGH THE ZELIUZ SERVICE ARE NON-INFRINGING; OR (VII) THAT ANY BADGE IS A REPRESENTATION AS TO THE IDENTITY, CHARACTER OR INTEGRITY OF ANY PERSON, BUSINESS, OR ENTITY THAT IS ASSOCIATED WITH A BADGE.

C. YOU ACKNOWLEDGE THAT INFORMATION YOU STORE OR TRANSFER THROUGH THE ZELIUZ SERVICE MAY BECOME IRRETRIEVABLY LOST OR CORRUPTED OR TEMPORARILY UNAVAILABLE DUE TO A VARIETY OF CAUSES, INCLUDING SOFTWARE FAILURES, PROTOCOL CHANGES BY THIRD PARTY PROVIDERS, INTERNET OUTAGES, DISASTERS, SCHEDULED OR UNSCHEDULED MAINTENANCE, OR OTHER CAUSES OUTSIDE OF OUR REASONABLE CONTROL. YOU ARE SOLELY RESPONSIBLE FOR BACKING UP AND MAINTAINING DUPLICATE COPIES OF ANY INFORMATION YOU STORE OR TRANSFER THROUGH THE ZELIUZ SERVICE.

Some jurisdictions do not allow the disclaimer of implied terms in contracts with consumers, so some or all of the disclaimers in this section may not apply to you.

16. Assumption of Risk

A. YOU ACKNOWLEDGE AND AGREE THAT THERE ARE RISKS ASSOCIATED WITH UTILIZING AN INTERNET-BASED MARKETPLACE AND INTERACTING WITH OTHER USERS IN PERSON. WE DO NOT INVESTIGATE OR VERIFY ANY USER'S REPUTATION, CONDUCT, MORALITY, CRIMINAL BACKGROUND, OR ANY INFORMATION USERS MAY SUBMIT TO THE SERVICES (OTHER THAN IN CONNECTION WITH THE GPSSECURE FEATURE DESCRIBED IN SECTION 4). YOU ARE SOLELY RESPONSIBLE FOR TAKING ALL NECESSARY PRECAUTIONS WHEN INTERACTING WITH OTHER USERS, PARTICULARLY WHEN MEETING A STRANGER IN PERSON FOR THE FIRST TIME. IT IS POSSIBLE THAT OTHER USERS MAY ATTEMPT TO PHYSICALLY HARM OR DEFRAUD YOU OR OBTAIN INFORMATION FROM YOU FOR FRAUDULENT PURPOSES. YOU ARE SOLELY RESPONSIBLE FOR, AND ASSUME ALL RISKS RELATED TO, SELLING AND BUYING THROUGH ZELIUZ'S SERVICES (INCLUDING ALL ONLINE AND OFFLINE INTERACTIONS WITH OTHER USERS).

B. COMMUNITY MEETUP SPOTS. COMMUNITY MEETUP SPOTS ARE LOCATIONS IN WHICH A THIRD PARTY (SUCH AS A POLICE DEPARTMENT OR LOCAL STORE) HAS AGREED TO POST A COMMUNITY MEETUP SPOT SIGN. WE ENCOURAGE THIRD PARTIES TO PLACE COMMUNITY MEETUP SPOTS IN WELL-LIT LOCATIONS, WITH SURVEILLANCE AND IN GENERALLY WELL-TRAFFICKED AREAS; HOWEVER, ZELIUZ DOES NOT INDEPENDENTLY VERIFY THE CONDITIONS AT ANY COMMUNITY MEETUP SPOT, DOES NOT MONITOR COMMUNITY MEETUP SPOTS AND DOES NOT WARRANTY THEIR SAFETY OR CONDITION. YOUR USAGE OF COMMUNITY MEETUP SPOTS, AND ANY DISPUTE ARISING OUT OF THAT USAGE, INCLUDING AGAINST ANY THIRD PARTY POSTING A COMMUNITY MEETUP SPOT SIGN, REMAINS SUBJECT TO THE EXPRESS PROVISIONS IN SECTIONS 16-22 OF THESE TERMS OF SERVICE.

17. Limitation of Liability

A. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ZELIUZ OR THE ZELIUZ PROVIDERS BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH: (I) USE OF THE ZELIUZ SERVICE OR MATERIALS, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGE CAUSED BY ANY RELIANCE ON, OR ANY DELAYS, INACCURACIES, ERRORS OR OMISSIONS IN, ANY OF THE ZELIUZ SERVICE OR MATERIALS, (II) ANY INABILITY TO USE THE ZELIUZ SERVICE OR MATERIALS FOR WHATEVER REASON, OR (III) ANY GOODS OR SERVICES DISCUSSED, PURCHASED OR OBTAINED, DIRECTLY OR INDIRECTLY, THROUGH THE ZELIUZ SERVICE, EVEN IF ZELIUZ OR THE ZELIUZ PROVIDERS ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM (Y) RELIANCE BY ANY USER ON ANY INFORMATION OBTAINED FROM COMPANY, OR (Z) THAT RESULT FROM EVENTS BEYOND ZELIUZ'S OR THE ZELIUZ PROVIDERS' REASONABLE CONTROL, SUCH AS SITE INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM A FORCE MAJEURE EVENT, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO ZELIUZ'S RECORDS, PROGRAMS OR SERVICES.

B. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ZELIUZ OR THE ZELIUZ PROVIDERS (JOINTLY), ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE THE OFFER UP SERVICE OR OTHERWISE RELATING TO THESE TERMS EXCEED THE GREATER OF (I) ANY COMPENSATION YOU PAY, IF ANY, TO ZELIUZ FOR ACCESS TO OR USE OF THE ZELIUZ SERVICE OR MATERIALS DURING THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY; OR (II) $100 U.S. DOLLARS.

C. THE LIMITATIONS SET FORTH IN THIS SECTION 18 WILL NOT LIMIT OR EXCLUDE LIABILITY FOR ZELIUZ OR THE ZELIUZ PROVIDERS' GROSS NEGLIGENCE, INTENTIONAL, WILLFUL, MALICIOUS OR RECKLESS MISCONDUCT OR FRAUD.

18. Indemnity

You agree to hold harmless, defend and indemnify ZELIUZ and the ZELIUZ Providers from all liabilities, losses, damages, deficiencies, claims, causes of action, demands and expenses, (including, but not limited to, reasonable attorneys' fees), that are due to, arise from or otherwise relate to your conduct or your use or misuse of the ZELIUZ Service or Materials, including, without limitation, any actual or threatened suit, demand or claim made against ZELIUZ or any ZELIUZ Provider that arises out of or relates to: (i) any intellectual property rights or other proprietary rights of any third party, (ii) your breach of these Terms including without limitation your breach of any of your representations and warranties; (iii) your use of any of the ZELIUZ Service or Materials; (iv) any content that you store on or transmit through the ZELIUZ Service; or (v) any items that you mail or ship in connection with the ZELIUZ Service, including items sold to other ZELIUZ users. ZELIUZ may assume exclusive control of any defense of any matter subject to indemnification by you, and you agree to cooperate with ZELIUZ in such event.

19. Arbitration

PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO SUBMIT TO BINDING ARBITRATION (INCLUDING A JURY TRIAL WAIVER) ANY AND ALL DISPUTES (OTHER THAN SPECIFIED INTELLECTUAL PROPERTY CLAIMS AND SMALL CLAIMS) WITH ZELIUZ AND IT LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM ZELIUZ (NO CLASS ARBITRATIONS, CLASS ACTIONS OR REPRESENTATIVE ACTIONS OR ARBITRATIONS).

A. Binding Arbitration. Except for any disputes, claims, suits, actions, causes of action, demands or proceedings (collectively, "Disputes") arising out of or related to a violation of Section 7 or Disputes in which either party seeks to bring an individual action in small claims court or seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, including, without limitation, copyrights, trademarks, trade names, logos, trade secrets or patents, you and ZELIUZ agree (1) to waive your and ZELIUZ's respective rights to have any and all Disputes arising from or related to these Terms, the ZELIUZ Service or the Materials, resolved in a court, and (2) to waive your and ZELIUZ's respective rights to a jury trial. Instead, you and ZELIUZ agree to arbitrate Disputes through binding arbitration (which is the referral of a Dispute to one or more persons charged with reviewing the Dispute and making a final and binding determination to resolve it instead of having the Dispute decided by a judge or jury in court).

B. No Class Arbitrations, Class Actions or Representative Actions. You and ZELIUZ agree that any Dispute arising out of or related to these Terms, the ZELIUZ Service or the Materials is personal to you and ZELIUZ and that such Dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action or any other type of representative proceeding. You and ZELIUZ agree that there will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals. Further, you and ZELIUZ agree that a Dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals. The limitations imposed by this Section 20(B) shall apply to, but are in no way limited to, class action refund claims brought by a class of taxpayers against ZELIUZ related to taxes collected and remitted in good faith efforts at compliance with state and local marketplace facilitator or marketplace provider laws. Nothing in this Section 20(B) shall be construed to prohibit a buyer from filing a refund claim with the seller or applicable state and local tax authority as permitted by law.

C. Federal Arbitration Act. You and ZELIUZ agree that these Terms affect interstate commerce and that the enforceability of this Section 20 shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. 1 et seq. (the "FAA"), to the maximum extent permitted by applicable law.

D. Notice; Informal Dispute Resolution. You and ZELIUZ agree that each party will notify the other party in writing of any arbitrable or small claims Dispute within thirty (30) days of the date it arises, so that the parties can attempt in good faith to resolve the Dispute informally. Notice to ZELIUZ shall be sent by certified mail or courier to ZELIUZ, Inc., Attn: ZELIUZ Designated Agent, 227 Bellevue Way NE #57, Bellevue, Washington 98004. Your notice must include (1) your name, postal address, telephone number, the email address you use or used for your Account, and, if different, an email address at which you can be contacted, (2) a description in reasonable detail of the nature or basis of the Dispute, and (3) the specific relief that you are seeking. Our notice to you will be sent to the email address you used to register for your Account, and will include (a) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that we are seeking. If you and ZELIUZ cannot agree how to resolve the Dispute within thirty (30) days after the date notice is received by the applicable party, then either you or ZELIUZ may, as appropriate and in accordance with this Section 20, commence an arbitration proceeding, or to the extent specifically provided for in section 20(A), file a claim in court.

E. Process. Except for Disputes arising out of or related to a violation of Section 7 or Disputes in which either party seeks to bring an individual action in small claims court or seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, including without limitation, copyrights, trademarks, trade names, logos, trade secrets or patents, you and ZELIUZ agree that any Dispute must be commenced or filed by you or ZELIUZ within one (1) year of the date the Dispute arose, otherwise the underlying claim is permanently barred (which means that you and ZELIUZ will no longer have the right to assert such claim regarding the Dispute). You and ZELIUZ agree that (1) any arbitration will occur in King County, Washington, (2) arbitration will be conducted confidentially by a single arbitrator in accordance with the rules of the Judicial Arbitration and mediation Services ("JAMS"), which are hereby incorporated by reference, and (3) that the state or federal courts of the State of Washington and the United States, respectively, sitting in King County, Washington have exclusive jurisdiction over any appeals and the enforcement of an arbitration award. You may also litigate a Dispute in the small claims court located in the county of your billing address if the Dispute meets the requirements to be heard in small claims court.

F. Authority of the Arbitrator. As limited by the FAA, these Terms and the applicable JAMS rules, the arbitrator will have (1) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitrable, and (2) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator does not have the authority to conduct a class arbitration or a representative action, which is prohibited by these Terms. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual's claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.

G. Rules of JAMS. The rules of JAMS and additional information about JAMS are available on the JAMS website. By agreeing to be bound by these Terms, you either (1) acknowledge and agree that you have read and understand the rules of JAMS, or (2) waive your opportunity to read the rules of JAMS and any claim that the rules of JAMS are unfair or should not apply for any reason.

H. Severability. If any term, clause or provision of this Section 20 is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses and provisions of this Section 20 will remain valid and enforceable. Further, the waivers set forth in Section 20(B) are severable from the other provisions of these Terms and will remain valid and enforceable, except as prohibited by applicable law.

I. Opt-Out Right. You have the right to opt out of binding arbitration within thirty (30) days of the date you first accepted the terms of this Section 20 by writing to: ZELIUZ, Inc., Attn: ZELIUZ Designated Agent, 227 Bellevue Way NE #57, Bellevue, Washington 98004. In order to be effective, the opt-out notice must include your full name and clearly indicate your intent to opt-out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve Disputes in accordance with Section 21.

20. Governing Law; Venue.

These Terms, your access to and use of the ZELIUZ Service and Materials shall be governed by and construed and enforced in accordance with the laws of the State of Washington without regard to conflict of law rules or principles (whether of the State of Washington or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. Any Dispute between the parties that is not subject to arbitration or cannot be heard in small claims court, shall be resolved in the state or federal courts of the State of Washington and the United States, respectively, sitting in King County, Washington.

21. Miscellaneous

A. Entire Agreement; Order of Precedence. These Terms contain the entire agreement, and supersede all prior and contemporaneous understandings between the parties regarding the ZELIUZ Service. These Terms do not alter the terms or conditions of any other electronic or written agreement you may have with ZELIUZ for the ZELIUZ Service or for any other ZELIUZ product, feature, service or otherwise. In the event of any conflict between these Terms and any other agreement you may have with ZELIUZ, the terms of that other agreement will control only if these Terms are specifically identified and declared to be overridden by such other agreement.

B. Amendments. We reserve the right to make changes or modifications to these Terms from time to time, in our sole discretion. If we make changes to these Terms, we will provide you with notice of such changes, such as by sending you an email and/or by posting the amended Terms via the ZELIUZ Service and updating the "Last Updated" date at the top of these Terms. All amended Terms will become effective immediately on the date they are posted to the ZELIUZ Service unless we state otherwise via our notice of such amended Terms. Any amended Terms will apply prospectively to use of the ZELIUZ Service after such changes become effective. Your continued use of the ZELIUZ Service following the effective date of such changes will constitute your acceptance of such changes. If you do not agree to any amended Terms, you must discontinue using the ZELIUZ Service.

C. Severability. If any provision of these Terms is held to be unenforceable for any reason, such provision will be reformed only to the extent necessary to make it enforceable, and such decision will not affect the enforceability of such provision under other circumstances, or of the remaining provisions hereof under all circumstances.

D. Waiver. Our failure or delay in exercising any right, power or privilege under these Terms will not operate as a waiver thereof.

E. Relationship. ZELIUZ is an independent contractor for all purposes, and is not your agent or trustee. You are not an agent of ZELIUZ.

F. Assignment. You may not assign or transfer any of your rights or obligations under these Terms without prior written consent from ZELIUZ, including by operation of law or in connection with any change of control. ZELIUZ may assign or transfer any or all of its rights under these Terms, in whole or in part, without obtaining your consent or approval.

G. Headings. Headings of sections are for convenience only and will not be used to limit or construe such sections.

H. Survival. Sections 16 (Disclaimer of Warranties), 18 (Limitation of Liability), 19 (Indemnity), 20 (Arbitration), 21 (Governing Law; Venue), this Section 22 (Miscellaneous), and any other term that, by its nature, should survive, will survive any termination or expiration of these Terms.

Prohibited Items

Although most things can be sold on ZeliuZ, certain items aren't allowed. Some present legal risks or may pose health and safety issues. We've also chosen not to allow items that we feel are inappropriate for our community or could be considered offensive.

Before posting your items, please read the guidelines below to ensure that they are OK to sell on ZeliuZ.

The following items are not allowed for sale:

Alcohol, drugs & tobacco
Adult & mature content
Animals
Wildlife products
Counterfeit and replica items
Digital content outside of the Zeliuz service
Dangerous items
Recalled items
Food items
Gift cards
Illegal items or encouraging illegal activity
Intangible items
Medical & healthcare items
Offensive materials

Alcohol, drugs & tobacco

Alcohol, drugs, tobacco, and related products are often subject to regulatory restrictions and are illegal for sale in some cases. Because we can't enforce these laws and regulations, we don't allow these items for sale, including:

Alcohol
Prescription drugs
Drugs, narcotics, or controlled substances (even those that are legal in some states)
Items marketed for the purpose of intoxication
Drug paraphernalia such as bongs, vaporizers, and pipes
Tobacco and related products, including e-cigarettes, e-juice, vaporizers, mods, hookahs, and hookah accessories
Cannabis and cannabis-derived products, such as CBD
Growing or cultivation equipment for cannabis and cannabis-derived products

Adult & mature content

ZeliuZ strives to be an open marketplace but understands that not all people want to see explicit sexual content. Items intended for adult use or that contain explicit sexual content are not allowed on ZeliuZ, such as:

Explicit sexual content or nudity
Pornography
Adult toys

Animals

Our policy around animals and wildlife products represents ZeliuZ's commitment to improving animal welfare in our own communities and in helping to protect threatened and endangered animals around the world.

Live animals are NOT allowed under any circumstances, PERIOD.

Wildlife & wildlife products

You can certainly post many types of animal products. However, wildlife products that were sourced illegally or are being traded in contravention of any law are prohibited.

Counterfeit or replica items

The sale of bootlegs, counterfeits, fakes, and unauthorized or pirated copies of items is illegal and not allowed on ZeliuZ, including:

Counterfeits, fakes, and replicas of brand-name items, including items "inspired" by a brand without permission of the owner
Bootlegged or unauthorized recordings
Pirated copies of any copyrighted materials
Use of a trademark or other implied affiliation with a brand

Dangerous items

Items that pose health and safety concerns or that are regulated or illegal are not allowed on ZeliuZ. These include but are not limited to:

Firearms, no exceptions
Knives primarily used as weapons or for self-defense. Note: Cutlery, kitchen, and utility knives are generally permitted
Mace, pepper spray, bear spray, tasers, and other weapons used to subdue humans or animals
Paintball guns, BB guns, guns that fire blanks, Airsoft Guns, and all related ammunition and accessories
Sporting weapons such as bows and arrows, crossbows, and archery items
Swords, if sharpened or functional. Note: Decorative blunt swords are generally permitted
Regulated chemicals, poisons, or substances
New or used airbags sold separately from a vehicle
Hazardous materials
Items deemed to pose significant health or safety risks to others

Recalled items

Items that are subject to a recall, typically because they are deemed unsafe or defective by federal regulators, are not allowed on ZeliuZ. These items present a unique risk because the harm they present is often not visibly apparent for more information check the U.S. CPSC list of recalls

You should avoid selling or buying any recalled item or product. If you end up selling or buying a recalled item, you should contact the manufacturer as they may offer a refund, replacement, or voucher in exchange for surrendering the recalled item. For more information on recalled consumer products generally, visit the U.S. Consumer Product Safety Commission's website.

Food items

The sale of homemade prepared food is subject to regulatory guidelines of the seller's countryand often requires a permit.

Gift cards

Gift cards and reloadable cards are not allowed due to the risk for buyers. The balance can't always be verified, and sometimes the card balance can be used or cancelled by the original purchaser.

Illegal items or encouraging illegal activity

Any item that is illegal or that encourages illegal activity is not allowed, including but not limited to:

Items with sensitive information such as IDs, passports, and social security cards
Fake or forged documents (such as licenses, IDs, diplomas, and government-issued documents)
Items received through Government Assistance
Offers to trade for illegal goods
Police badges or security uniforms, as these can be used to impersonate an officer or gain access to secure areas
Locked phones or devices, for example blacklisted, activation, iCloud or similar locks
Current vehicle license plates or plates that were valid in the last 5 years
Licence plate tags
TV streaming devices
Cars without titles
Canisters or cylinders of pressurized gas (such as CO2 or nitrous oxide)
Stolen or found goods
Rideshare signs

Intangible Items

ZeliuZ is intended for the sale of individual, tangible items. Items must exist and be available for immediate sale. Examples of things that are not allowed include:

Advertisements

Links to or information about flea markets, yard sales, and garage sales
URLs, links, or redirecting to other websites
Rentals and timeshares
Multi-level marketing schemes and related promotional materials
Job postings
Lost pet ads

Wanted ads
Solicitations
Digital account transfers
Items planned for future purchase from another retailer, wholesaler, distributor, or manufacturer
Items of unknown contents such as "mystery boxes" or "grab bags"
Items where the photo does not match the title or description

Medical & healthcare items

Due to health and safety, privacy, and regulatory concerns, certain medical and healthcare items are not allowed for sale on ZeliuZ, including but not limited to:

Devices, drugs, and medications that require a prescription from a licensed medical practitioner (such as a dentist, doctor, optometrist, or veterinarian)
Listings that claim the item can diagnose, cure, mitigate, treat, or prevent a disease or viruses, including COVID-19 (the novel coronavirus)
Ventilators and other respiratory equipment
Cannabis and cannabis-derived products, such as CBD
Pills, vitamins, and supplements
Contact lenses
Used cosmetics
Used makeup sponges and applicators
Needles and items containing needles (such as syringes or tattoo equipment)

Offensive materials

ZeliuZ is an inclusive community that welcomes users from all backgrounds. To build a respectful mobile marketplace, posts that contain foul language or that promote hatred, violence, or discrimination are not allowed. This includes posts that support hate or discrimination toward others based on age, race, ethnicity, national origin, religion, gender, gender identity, disability, or sexual orientation, or items that promote or glorify organizations with such views. Examples:

Posts containing racial slurs
Posts promoting intolerance or discrimination
Items that promote, support, or commemorate groups with views of hatred or intolerance (for example Nazi, Neo-Nazi, or KKK groups)
Items that depict or glorify violence against people or animals
Items that reflect people of color through offensive or dehumanizing caricatures, including historic, antique, or memorabilia items

Report Prohibited Items

If you see a prohibited item on ZeliuZ, please report it in the app. Send us message in the Support option from the Menu.

Non-compliance

Posts that violate any of our guidelines, policies, or terms may be removed at our discretion. Additional actions may be taken for severe or repeat offenses.